A care plan is a comprehensive document that is developed in collaboration with you. It outlines your plan of care, who is involved in your care and what you’d like to achieve in managing your chronic disease(s)/condition(s).
If you suffer from any chronic disease or condition (including but not limited to) diabetes, heart disease, arthritis or asthma, having a care plan can help you work out who or what you need to manage your health to ensure you get the quality of life you desire.
If you are looking to have some treatment from allied health professionals such as an exercise physiologist, physiotherapist, dietitian or another health professional, you may be able to access subsidised treatment with a referral from your doctor through Medicare’s individual or group allied health services depending on your disease/condition. Without a Care Plan, accessing these services will be at an increased cost to you.
You will initially have a care plan consultation with one of our experienced nurses followed by a consultation with your doctor. Your nurse will ask you about your health needs but most importantly you will be able to create goals for yourself so you can work on areas of your health that are most important to you. Your doctor will see you following your care plan consultation to finalise your care plan and you will be offered a copy of the care plan to take home. Throughout the year, you will be invited to have regular follow-up visits with the nurse and doctor.
People who have been diagnosed with a chronic disease/condition and have a valid Medicare card.
There is no out of pocket cost for the care plan as long as you hold a valid Medicare card.
Generally once a year, however your nurse and doctor could review your care plan every 3 to 6 months depending on your health.
Your care plan can be created in your medical centre.
If you believe you may be eligible for a care plan, please speak with your doctor or a member of our nursing team. They will answer any questions you may have. To book an appointment, contact our friendly reception team. On the day of your appointment, please bring a list of any health professionals you see and your Medicare card.
Book an appointment with a GP to discuss services available to you
To book an appointment you can either: Download the HaloGP app
Visit our online booking, select your GP and select “Telehealth.”
Call the centre at the time of your appointment, your doctor will call you and consult with you over the phone.
| Ordinary Hours | After Hours | |
|---|---|---|
| Kids under 16 | Bulk-billed - Free | Bulk-billed - Free |
| DVA card holders | Bulk-billed - Free | Bulk-billed - Free |
| Pensioner concession card holders | Bulk-billed - Free | Bulk-billed - Free |
| Healthcare card holders | Bulk-billed - Free | Bulk-billed - Free |
| All other patients, Telehealth & Walk-ins (with a valid Medicare Card) |
$33.80 | $46.35 |
* All patients (who are not bulk-billed) are required to pay the full fee upfront. The Medicare rebate can be claimed at the time of payment.
Monday - Friday 8am - 6 pm Saturday 8am - 1pm
Saturday 1pm - 6pm, Sun & PH
